Contact
At the ÒõAPPµ¼º½, we care about each of our clients. When you call Customer Service, you can be rest assured that you will receive high-quality service from all our business units. We value your business and want to know how we can assist you.
Office Locations
Ontario
CWB Head Office
8260 Parkhill Drive
Milton, ON
L9T 5V7
Quebec
4430 Rue Garand
Laval, QC
H7L 5Z6
Alberta
206 19th Avenue
Nisku Industrial Park
Nisku, AB
T9E 0W8
Manitoba
203-1555 St. James Street
Winnipeg, MB
R3H 1B5
Appeals & Complaints
It is ÒõAPPµ¼º½â€™s corporate commitment to provide an environment where open communication is available to everyone; employees, clients and the general public alike.  This commitment is achieved through the services of the ConfidenceLineâ„¢ program, an independent third-party provider with an anonymous, confidential means for reporting sensitive information.
Scheduling Information
Our CWB Certified clients are able to request services, make changes to existing services, schedule CSR visits and much more through a wide variety of options.
To request audits, welder testing, or procedure testing appointments:
- Call or email your pre-assigned ÒõAPPµ¼º½ Service Representative
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Email our Scheduling team:
- For Ontario: schedule.central@cwbgroup.org
- For Quebec and Atlantic Canada: schedule.eastern@cwbgroup.org
- For Western Canada: schedule.western@cwbgroup.org
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Call our scheduling team at 1-800-844-6790
- For Ontario, dial extension 377
- For Quebec and Atlantic Canada, dial extension 477
- For Western Canada, dial extension 577